OUR POLICY FOR THE MARKETING AND PROVISION OF BIKES AND ELECTRIC BIKES

WHY WE DON'T SHIP OUR BIKES AND E-BIKES BY CARRIER?

• BUY WITH KNOWLEDGE:

• RIDING IN COMPLETE SAFETY:

RIDING A BIKE INVOLVES A NUMBER OF RESPONSIBILITIES. TO YOURSELF AND TOWARDS OTHERS.

A BIKE DELIVERED ON THE INTERNET IS NEVER 100% ASSEMBLED. WHEN PURCHASING IT FROM OUR STORE, IT WILL BE IT BY A QUALIFIED MECHANIC.

MOREOVER, YOUR FUTURE BIKE WILL BE SYSTEMATICALLY ADJUSTED TO YOUR NEEDS AND THE OPTIONAL ACCESSORIES YOU CHOOSE WILL BE FITTED BY US.

• MINIMIZE THE TRANSPORT CARBON IMPACT:

THE MANUFACTURING AND ASSEMBLY OF A BIKE OR ELECTRIC BIKE IS NEVER NEUTRAL. THE PARTS THAT CONSTITUTE THEM OFTEN COME FROM FACTORIES LOCATED IN VARIOUS REGIONS IN THE WORLD.

WE CHOOSE NOT TO ADD ANY.

SELLING BY INTERNET IS CERTAINLY VERY PRACTICAL FOR CERTAIN ITEMS BUT WE DEEM IT TOO LITTLE TOO HAZARDOUS FOR AN OBJECT OF SIGNIFICANT VALUE, SENSE TO TRANSPORT YOU DAILY AND THIS IDEALLY FOR MANY YEARS.

A COLOR BADLY PERCEIVED ON THE SCREEN, A FRAME SIZE THAT IS NOT SUITABLE FOR YOUR BODY, AN INAPPROPRIATE TYPE OF TIRE FOR THE NATURE OF YOUR ROUTE... THE REASONS FOR REJECTING YOUR BIKE CAN BE JUSTIFIED FOR MULTIPLE REASONS.

BY LIMITING THE SALE OF THESE ITEMS EXCLUSIVELY WITHIN OUR PHYSICAL STORE, YOU WILL NOT JUST ENSURE THAT YOU MAKE THE RIGHT CHOICE. YOU WILL ALSO AVOID THE BIKE(S) FROM WEIGHTING THE ENVIRONMENT BY AVOIDING HIM/THEIR ADDITIONAL TRANSPORTATION, NOT FORGETTING THE RECONDITIONING THAT THIS INVOLVES.

• THE CHOICE OF PAYMENT ON OUR WEBSITE :

THE BIKES AND ELECTRIC BIKES OFFERED ON OUR WEBSITE CAN HOWEVER BE PURCHASED VIA OUR ONLINE PAYMENT SOLUTIONS. THIS IN ORDER TO BE ABLE TO GUARANTEE THE AVAILABILITY AND AVAILABILITY OF IT IN STORE.

FOLLOWING PAYMENT FOR THE BIKE VIA OUR WEBSITE, PLEASE CONTACT US BY TELEPHONE OR BY EMAIL IN ORDER TO SPECIFY US THE DAY AND TIME OF YOUR VISIT. WE WILL THEN BE ABLE TO RECEIVE YOU IN THE BEST CONDITIONS.

HOWEVER, PLEASE NOTE THAT BIKES AND ELECTRIC BIKES PREPAID BY INTERNET WILL ONLY BE RESERVED FOR YOU FOR A PERIOD OF 4 (FOUR) DAYS FROM THE DATE OF RECEIPT OF THE TRANSACTION ON OUR ACCOUNT. PASS THIS DEADLINE, THEY WILL BE SYSTEMATICALLY RELEASED. WE WILL STRIVE TO RETURN YOU THE FULL AMOUNT YOU WOULD HAVE PAID WITHIN 10 WORKING DAYS.